Cancellations

We hate to see you go, but we understand! To process your cancellation, please send us a few details about your loved one and your experience:

How was your experience?

Please note, all cancellations take up to 45 days to stop shipping due to pre-ordered products and any customization. Because of this window, you may still be charged for and receive another box. 

Thank you for your understanding and for supporting a small Canadian owned and operated business. Have a great day!

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